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resort spa Crete
We want you to enjoy your spa experience. To enable you to get the most out of your visit to the Elixir Spa:
- Please arrive 15 minutes before your treatment as you will be asked to complete a lifestyle questionnaire
- We request a minimum of 4 hours’ cancellation notice for a single treatment or 24 hours’ advance notice for rituals. If you fail to cancel or reschedule your appointment, you will be charged for the scheduled service. Being late for your appointment may shorten the length of your treatment
- You will be provided with a bathrobe, towels and slippers upon arrival at the spa
- Please remove all jewellery and clothing, leaving on your undergarments. For some treatments you will be provided with disposable undergarments by your therapist
- Valuables should be kept in your locker. The management will not be held responsible for the loss of any personal items
- During treatments, please let your therapist know if you’re uncomfortable – too warm or too cold, or if the pressure is too light or too firm. Your comfort and care is our greatest concern and priority
- If you have a particular injury or physical condition, please inform the therapist who can suggest appropriate adjustments to the treatment, both for your comfort and to enhance the treatment’s effectiveness
- If you have any questions, your therapist will gladly answer them
- Mobile phones are not permitted in the Elixir Spa. This is the time for your body and mind to release the worries and stress of the day
- Smoking is not permitted in Elixir Spa